RETURNS
Changed your mind? No problem — and no cost. Returns are free within 30 days of your delivery date.
Simply attach the prepaid shipping label included with your order to the original packaging or any box, seal it up, and drop it off at your nearest USPS location. That's it. We'll process your refund within two weeks of receiving the item.
Please note: items must be unused and in original condition. If an item arrives damaged or cannot be identified, we may return it to the sender.
EXCHANGES
Want something different? We've got you. To make sure what you need is in stock, go ahead and place a new order at jane1530.com first. Then follow the return steps above for your original item — once we receive it we'll process your refund right away.
Please note: items must be unused and in original condition.
GIFT RETURNS
Received a Jane 1530 piece as a gift and want to exchange it? We'll make it easy. Reach out to us at info@jane1530.com and we'll take it from there. No merchandise tags required — we know gifts don't always come with the packaging intact.
DAMAGED OR BROKEN ITEMS
We stand behind every piece we make. If something arrives broken or damaged, don't stress — just contact us at info@jane1530.com with a quick photo and we'll get a replacement out to you. Simple as that.
QUESTIONS?
We're always happy to help. Reach out anytime at info@jane1530.com and we'll get back to you as soon as possible.